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HNL provides expert customer care 24 hours a day, seven days a week. To promptly serve you, our customer care representatives regularly answer calls within 15 seconds. Contact our Customer Care Center at 1-877-402-4221 or 610-402-8170. Plus, when further assistance is required, HNL’s dedicated team quickly connects you to a member of our technical staff.
Our customer care representatives are available to assist you with information concerning:
• test and specimen requirements
• test results or test status
• added or canceled test requests
• supply requests
• patient service center information
• problem solving
• technical support
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